PO Box 581

Established in 2001 and headquartered in Johannesburg South Africa, IA Systems (Pty) Ltd is an Information Technology Company focused on providing real business solutions to real business problems in the intellectual assets arena. Intellectual assets include; Documents, Processes, Data and People.

IA Systems realize that technology is an enabler only and that the real power of a business solution comes from understanding the problems the customer is facing and then together with the customer creating winning solutions that add value, decrease costs, increase productivities and service levels and provide significant positive returns to stakeholders.

Over the years of operation, IA Systems has learnt that even with a great solution, real value is only unlocked as quickly as the people embrace it. For this reason, our implementations are focused on training and change management with tight integration into the business processes that drive the use of the solution. Such an approach makes it easier for users to adopt the solution and to see it as an ally, improving the way things are done and making daily operations easier.

IA Systems represent the Open Text ECM (Enterprise Content Management) product range. These solutions provide powerful ways for managing intellectual assets and have been tailored and customized to create specific business applications. Some such applications include; Contracts Management, Correspondence Process Automation, Invoicing and Proof of Delivery Management, Insurance Claim Automation, Corporate Governance and Records Management.

Other products in our stable include Digital Signature verification, PDF Conversion technologies and Imaging and Web Content Management.

IA Systems has an extensive customer base that we recognize as leaders in their field and with whom we are proud to be associated. These customers are the life blood of our company and our commitment to them is to serve and support them to the best of our ability. We believe that this focus has enabled us to keep our clients over the years and to continue to grow our relationships with them.

As founder of IA Systems, Daniel brings to the Company his wealth of business expertise with 15 years experience in the Electronic Document Management environment. Daniel has been working at Executive Management level for the last ten years and for four of those years he was the Managing Director of MDS and Director of the Mercedes Datakor Group. He is well known in the industry and has been asked to present papers and chair many conferences on Electronic Document Management, Knowledge Management, Portals and Workflow and also hosted a radio show on Radio 2000 on Knowledge Management.

Malcolm joined Daniel Hall as an account manager at Mecedes Datakor in 1999 and is one of the original founding members of the IA Systems entity. Malcolm is responsible for the Partner Program as well as the direct sales and marketing effort within IA Systems. Malcolm has been involved in the ECM industry for more than 8 years now and has been directly involvement in a number of large significant customer implementations within the IA Systems portfolio.

As operations manager for IA Systems, Anthony has been extensively involved in the professional services area with over 10 years experience in the ECM industry. Anthony has progressed through most roles required to complete an ECM solution implementation from technical and business analyses to training and project management bringing an in-depth knowledge of the required strategies to maximize user buy-in through the implementation life cycle. Anthony has done various independent contracting roles at our partners and key customer accounts promoting system usage as the main objective. Most recently Anthony was full time involved as project manager for the successful delivery of the Parliament Content Management System. His passion and diligence for successful projects has awarded him great respect by industry and customers alike.

74% of the shares in IA Systems are held by the Management team with 26% shares held by a BEE Employee Trust. All the employees in this trust are from previously disadvantaged communities. The demographics are as follows:

This BEE Employee Trust arrangement benefits both the company and the shareholders alike. The shareholders who are also active employees of the business share the passion and vision of the company going forward.

Current Employment Equity ratios are favorable with 64% of all employees been previously disadvantaged. In terms of black employees who are management, we have a 25% rating according to the QSE scorecard.

IA Systems have a very strong commitment on the provision of training to both white and black employees. Training includes on the job training, formal certification, work related courses and general academic study support.

At the heart of our organization is a young, dynamic and flourishing culture. IA Systems have found the midrange between “flashing neon lights” culture and ultra Professional/Conservative culture. We are a very flexible organization that is able to change to meet the needs of our customers without sacrificing on customer service and delivery. Our staff members are professional, courteous and yet have not lost the energy and enthusiasm so vital to growth in this new age economy.

Vendors, analysts and customers all talk about Electronic Content Management (ECM) and the benefit it provides to managing and controlling organizations content. Though this is not incorrect, we do not believe that the real value lies in managing content. Rather, the value is provided by creating real business applications using the content management technology as foundation components which together with the business context create a powerful value adding solution offering real quantifiable benefits to the customer. Some such solutions which we have created for our customers include Contracts Management, Invoice Management, Archiving and Record retention, Correspondence Management and Health and Safety Management.

This is how most enterprises look today. You have several mission-critical applications: Exchange e-mail systems, Microsoft Office, SharePoint, Shared File Systems, an ERP system, and so on.

Each of these applications creates a significant amount of content and stores it in its own manner, many of them in a completely unstructured and unmanaged way.

The tremendous amount of content created in the different silos is extremely difficult to manage and control. Until recently, most organisations have simply created or made use of Content Management systems to manage this content. Although this approach certainly does create some structure around a very unstructured environment, it does not address the business areas of pain that are caused by content coming in and been processed in the organisation.

It is for this reason that IA Systems has developed very specific business applications that add real value over the traditional method of implementing ECM. The diagram below shows how value chains and business processes are linked together and how business applications are created that focus on solving the business problem. These business applications are made up of technology components many of which are part of ECM technologies as we know it.

IA Systems Contract Management solution provides full lifecycle support for all contract management requirements. With strict compliance laws now governing how business financials are reported, understanding the business health and position of a company has never been more important. Contracts between organizations define their economic relationships and form the basis for managing and controlling costs, therefore organizations must be in control of their contracts.

With IA Systems Contract Management solution, organizations are able to streamline the contract creation and approval process, improve financial and contractual performance with suppliers and customers, and maximize revenue performance by managing compliance and ultimately decreasing operational and staffing costs.

IA Systems Correspondence Management solution provides support for the management of all correspondence entering into, actioned and exiting the organisation. Lack of management of correspondence causes delays in getting back to the customer and ultimately poor customer service. In addition more often than not the correspondence is not looked at in context with the overall view of the customer. This creates the impression with the customer that the organisation does not care.

With IA Systems Correspondence Management solution, organizations are able to streamline the correspondence reception, action and delivery process, obtain a holistic view of the customer and decreasing operational and staffing costs.

IA Systems Invoice Management solution manages the supplier invoice process from receipt of invoice through to payment and notification back to the customer. The supplier invoice process is one of the more difficult processes that organizations are faced with managing and controlling. Typical problems include:

· Distribution of invoices in paper format throughout a geographically diverse area can be costly and take time.

· Capturing errors by Clerks in Accounts Departments can increase costs and portray an image of unprofessionalism.

IA Systems Invoice Management solution enables organisations to quickly capture supplier invoices and deliver them to the right person at the right time. The solution integrates into the line of business application reducing the possibility of capturing errors and the costs of manual entry.

· Images can be transmitted in batches at designated times reducing the demand on network.

IA Systems Record Management solution helps establish comprehensive lifecycle management of paper and electronic records. It provides records managers with an environment for nurturing better relationships with enterprise knowledge workers and the ability to enforce guidelines and policies while maintaining complete control over the records management practice. Advanced records management eliminates redundant information of all types, reduces time spent locating records, meets complex regulatory provisions, and mitigates the risk of litigation or fines and other penalties.

IA Systems’ Record Management solution provides a fluid process for the protection of content assets against risks such as litigation or disaster while meeting complex regulatory requirements. It is important to note that much of a Record Management implementation is focussed not on the technology offered but the business context behind the storage of those records. The creation of a file plan approved by National Archives should be one of the first exercises conducted by a company prior to the implementation of a business solution. IA Systems provide audit of existing file plan, redesign of file plan and implementation of new file plan as part of their Records Management solution.

· Single shared repository for management of in-process and final records of any physical or electronic media type

· Designed to help organizations meet rigorous legislative and regulatory requirements, including King 2, National Archives Act, NCA, Sarbanes-Oxley etc.

· Create, categorize, manage and find records from content authoring and e-mail tools, Web browsers, and mobile devices

· Secure records with extensive security features that defend against unauthorized access at folder, document, group, user, and file plan levels

· Suspend records from lifecycle processing to meet discovery orders and assist in regulatory audits

· Event notifications of record activities available from e-mail, instant messaging, and mobile devices

· Extensive reporting tools built-in to track content assets and administrative actions throughout the record lifecycle

Intelligent Corporate Organisational Risk Metadata Manager (iCOR Metatdata Manager) is IA Systems latest addition to our own brand of developed solution, a template driven Business Classification Scheme (BCS) and File Plan creation solution.

Information Management Standards require businesses or organisations both corporate and public to comply with various legislations. Business Classification Scheme facilitates these requirements by segmenting the organisation into Functions, Activates and Transactions as per ISO 15489 and applies them to Business Information.

As most operational business units will share a common set of business functions and activities, IA Systems have developed a solution to assist in the creation of a Business Classification Scheme or File Plan which can be adopted by these business units.

Adopting a BCS or File Plan will reduce the risk and effort required for operational business units to maintain consistency of classification across their individual organisations.

Template driven creation and edit a Business Classification Scheme
Template creation and edit a File Plan
Import a Business Classification Scheme to a File Plan
Export the File Plan to a format used by a Content Management System (such as Open Text eDOCS Document Management)
Provide a web / intranet based front end, from which a user can view the Business Classification Scheme or File Plan, and execute basic word searches on any, or all, Business Classification Scheme and File Plans in the organisation.

Many organizations throughout the world are looking towards OpenOffice.org in a move to reduce the financial burden of licensing constraints caused by the use of proprietary software. Customers already using Open Tex eDOCS Document Management would like to retain and even grow their investment in the technology, due to its unparalleled capabilities and reliability. The Challenge is to provide a simple to use solution that allows customers to make use of OpenOffice.org thus realizing the benefits of Open Source without losing the powerful functionality and quality of Open Text eDOCS Document Management.

· Offers full integration for OpenOffice.org into Open Text eDOCS Document Management

· Allows organisations to migrate their office suite to OpenOffice.org without having to loose or change their Enterprise Content Management System.

· Full integration for OpenOffice.org “Writer”, “Calc”, and “Impress”.